Terms and Conditions

1. Introduction

Welcome to SOUL&COAL. By accessing our website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree, please do not use our services.

2. Definitions

• "We," "us," or our refers to SOUL&COAL.

• You or your refers to the individual or entity accessing our website.

• Products refers to the bottles and related items offered for sale on our website.

3. Use of the Website

You must be at least 18 years of age to use our website and purchase our products. By using our site, you confirm that you meet this age requirement. You agree to use this website solely for personal and lawful purposes.

4. Product Orders

When you place an order, you are making an offer to purchase a product. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in pricing or product information, or a suspected fraudulent order.

5. Pricing and Payment

All prices are in GBP and inclusive of applicable taxes. We reserve the right to change prices at any time. Your total bill will include the item price plus shipping and any applicable taxes. Payment is required at the time of order placement.

6. Shipping and Delivery

We aim to dispatch orders within the timeframe indicated at the point of purchase. Delivery times may vary based on your location and selected shipping method. We are not responsible for delays caused by third-party carriers or events outside of our control.

7. Returns and Refunds

If you are not satisfied with your purchase, you may return it within 14 days of receipt in its original condition for a full refund.

8. Intellectual Property

All content, trademarks, and other intellectual property on our website are owned by or licensed to us. You may not use, reproduce, or distribute any of the content without our prior written consent.

9. Limitation of Liability

We are not liable for any indirect or consequential losses, including loss of profit, arising from your use of our website or products. Our total liability for any claims shall not exceed the total amount paid by you for the product.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to make changes to these terms and conditions at any time. Your continued use of the website following any changes signifies your acceptance of the new terms.

12. Contact Information

For any questions regarding these terms and conditions, please contact us at info@soulandcoal.com

These terms were last updated on 04/04/2025.